Terms of Service

Last Updated: August 28, 2026

1. Acceptance of Terms

Welcome to BOH Logic. By accessing or using our website (bohlogic.com) and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

We reserve the right to modify these Terms at any time. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms.

2. Description of Services

BOH Logic provides a call answering service for home-service businesses (plumbing, HVAC, electrical, and construction) in Fairfield County, Connecticut. The service consists of:

  • Answering inbound calls that you do not pick up on your own line, after your phone has rung twice
  • Capturing the caller's name, callback number, service address, the nature of the problem, and its urgency
  • Sending the caller a text message summarizing what was taken down
  • Sending you a text message with the full call details
  • Transferring calls we identify as emergencies directly to your mobile number

We do not schedule appointments and we do not access, modify, or integrate with your calendar. All scheduling decisions remain yours. You keep your existing phone number and carrier; the service operates by conditional call forwarding, which you may disable at any time.

The service is provided on a best-efforts basis. If it is unavailable for any reason, calls fall through to your existing voicemail as they would without the service.

2A. Pricing and Performance Guarantee

The service is billed at $497 per month, plus a one-time setup fee of $997. There are no tiers and no long-term contract.

60-day guarantee. During your first 60 days of service, if the calls we answer on your behalf do not result in more booked work than the monthly fee costs you, you do not pay the monthly fee for that period. The one-time setup fee is not included in this guarantee. To claim it, contact us within 30 days of the end of the 60-day period.

2B. Text Messaging (SMS) Terms

BOH Logic (operated by Cleves Ventures LLC) answers phone calls on behalf of home-service businesses. When you call a line we answer and give us a phone number where you can be reached, we send one text message to that number confirming what you told us and when to expect a call back, and one text with the same details to the owner of the business you called. By providing your number during the call, you consent to receive that confirmation text. Consent is not a condition of any purchase.

  • Frequency: one confirmation message per call you place. Messages are not recurring and are never marketing or promotional.
  • Message and data rates may apply.
  • Opt out: reply STOP to any message. You will receive one final text confirming you have been unsubscribed, and we will not text that number again.
  • Help: reply HELP to any message, or email info@bohlogic.com.
  • Mobile carriers are not liable for delayed or undelivered messages.
  • Your mobile number and SMS consent are never shared with third parties or affiliates for marketing purposes. See our Privacy Policy.

3. Use of Our Website

3.1 Permitted Use

You may use our Site for lawful purposes only. You agree not to use the Site:

  • In any way that violates any applicable federal, state, local, or international law
  • To transmit any unlawful, threatening, harassing, or otherwise objectionable material
  • To impersonate or attempt to impersonate BOH Logic, our employees, or another user
  • To engage in any conduct that restricts or inhibits anyone's use of the Site
  • To introduce viruses, trojans, or other malicious code

3.2 Account Security

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Service Agreements

4.1 Project Scope

All website development projects are governed by a separate written agreement that details the specific scope of work, deliverables, timelines, and pricing. This agreement will be provided before work begins.

4.2 Payment Terms

Payment terms will be outlined in your project agreement. Generally:

  • A deposit may be required before work begins
  • Milestone payments may be required for larger projects
  • Final payment is due upon project completion
  • Late payments may incur additional fees

4.3 Revisions and Changes

Each package includes a specified number of revision rounds. Additional revisions beyond the agreed scope may incur extra charges. Major scope changes will require a new project agreement.

4.4 Project Timeline

We strive to meet all agreed-upon timelines. However, delays may occur due to factors outside our control, including:

  • Delays in receiving required materials or feedback from the client
  • Third-party service disruptions
  • Force majeure events

5. Intellectual Property

5.1 Ownership

Upon final payment, you will own the custom design elements and content we create specifically for your project. However:

  • We retain the right to use project elements in our portfolio
  • Third-party components (plugins, frameworks, stock images) remain the property of their respective owners
  • We retain ownership of our development methodologies, processes, and tools

5.2 Client-Provided Materials

You represent that you have the right to use all materials (images, text, logos) you provide to us and that their use will not infringe on any third-party rights.

5.3 BOH Logic Branding

All BOH Logic trademarks, logos, and service marks displayed on the Site are our property. You may not use them without our prior written consent.

6. Warranties and Disclaimers

6.1 Service Warranty

We warrant that services will be performed in a professional manner consistent with industry standards. However, we do not guarantee specific results (e.g., search engine rankings, conversion rates).

6.2 Website Disclaimer

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

6.3 Third-Party Services

We are not responsible for the performance, availability, or policies of third-party services (hosting providers, payment processors, etc.) integrated into your website.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOH LOGIC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

8. Indemnification

You agree to indemnify, defend, and hold harmless BOH Logic and our employees, contractors, and agents from any claims, liabilities, damages, losses, and expenses arising from:

  • Your use of our Site or services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content or materials you provide that infringe on third-party rights

9. Termination

We may terminate or suspend your access to our Site immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Either party may terminate a service agreement according to the terms specified in that agreement. Termination does not relieve you of the obligation to pay for services rendered prior to termination.

10. Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions.

10.2 Arbitration

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in Connecticut, except that either party may seek injunctive relief in court for intellectual property matters.

11. General Provisions

11.1 Entire Agreement

These Terms, together with any service agreements you enter into with us, constitute the entire agreement between you and BOH Logic regarding the use of our Site and services.

11.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

11.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

12. Contact Information

If you have questions about these Terms of Service, please contact us:

BOH Logic

Email: info@bohlogic.com

Phone: (203) 957-1939

Service Area: Connecticut